AI returns agent for Shopify

Stop reviewing every return. Review the three that matter.

Turneet approves the routine returns automatically and explains each call in plain English. You handle the judgment cases. There are fewer of them than you'd think.

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Early access. No card. We'll only email you about Turneet.

The problem

The returns pile lands on you, usually after hours. The tools that could automate it are priced and built for ops teams you don't have. So you review every return by hand.

The shift

What changes the day you turn it on.

Before
  • Every return reviewed by hand, one at a time.
  • The decision sits with you, late, after the day job is done.
  • Fraud and abuse screening is out of reach at your size.
After
  • Routine returns are approved automatically, around the clock.
  • Every call comes with a plain-English explanation you can audit.
  • Only the judgment cases are handed back to you.
How it works

Four stages on every return.

Every return goes through the same four steps. Anything it isn't confident about comes back to you. It never auto-rejects.

01

Policy check

Checks the return against your policy window and rules. Anything ineligible gets flagged right away.

02

Risk score

Scores fraud and abuse signals on every return, not locked behind an enterprise add-on. Each one is badged Low to High.

03
The part no other returns app ships

The decision, written out in plain English

It reads the return, makes a call, and writes out why, in plain English you can skim in two seconds. Every decision is auditable, and you can override any of them.

04

Native execution

Approves the return, generates the prepaid label, issues the refund, and notifies the customer, all natively inside Shopify.

Why Turneet

The automation built only for the biggest, now at your size.

Big brands pay ops teams to handle returns approval and fraud screening. Turneet does that job on your store, for a flat monthly price, with no per-return fees.

Capability Turneet Typical returns app
Auto-approves the routine returns Built in Routes and flags, but you still decide
Plain-English explanation on every decision Built in Status updates, not reasoning
Fraud & abuse screening From the entry tier Enterprise tiers only
No per-return or overage fees Flat monthly Per-return or overage fees common
Early access

Turneet is in early access. You'll work directly with the founder, and your returns shape what gets built next.

This is early. The people who join now have real influence over what gets built next.

Pricing

Flat monthly pricing. No per-return fees, no overages, ever.

Pricing details when you join early access.

Get early access

Join the list.

Leave your email and we'll be in touch about early access. The optional store URL helps us reach the right brands first.

No card. Unsubscribe anytime. We'll only email you about Turneet.

FAQ

Fair questions.

Will it approve returns it shouldn't?

No. Anything it isn't sure about gets flagged and handed to you, never auto-rejected, with the full reasoning attached so you can override any call.

Is my customer data safe with AI in the loop?

Return data is only ever used to reach and explain a decision, never to train models. Our privacy policy spells out exactly what's collected and why.

I already use Loop or AfterShip.

Those are great at tracking and routing. Turneet is the piece that actually decides each return and explains why, for less money and with no per-return fees.